Regarding requests for an anniversary cake, ordering a message plate, handling allergies and various dietary preferences, and inquiries about wine reservations

Thank you very much for your continued patronage.
In response to the questions we receive on a daily basis, we have made the following new arrangements.

 ①Placing an Order for an Anniversary Cake

Place your order for anniversary cakes by 6:00 PM two days prior to your visit.

 ②Regarding the Message Plate for the Anniversary Cake

Please inform us of the message you would like on the anniversary cake by 6:00 PM two days prior to your visit.

Please submit messages within a limit of 20 characters. When requesting illustrations, each illustration equivalent to 2 characters.
Excessive requests may not be accommodated, and please note that we may not be able to fulfill all illustration requests.

Additionally, direct messages to the servants are not permitted.

 ③Regarding Allergies and Dietary Preferences

If there are ingredients you cannot consume due to allergies or religious reasons, please inform us by 6:00 PM two days prior to your visit. Let us know the concrete information of your allergies.

Regrettably, for dinner reservations, we are unable to accommodate wheat allergy, gluten allergy, vegan, vegetarian, and halal requests. We apologize for any inconvenience this may cause to our esteemed guests.
Please note that similar limitations apply to tea time reservations.
Your understanding is greatly appreciated.

 ④Regarding Wine Reservations

For wine reservations, please inform us by 6:00 PM two days prior to your visit. Please be aware that, due to various circumstances, there may be instances where we do not have the requested wine in stock. We appreciate your understanding, and if the requested wine is unavailable, we will contact you promptly to discuss alternatives.

We have made the following changes as mentioned above. For all inquiries, kindly use the "Inquiry Form" without exception. We regret to inform you that we are unable to respond to inquiries sent directly via email. Thank you for your understanding.