English Guidance

  • Reservation
  • Reservations are open from 10 days before the day.
  • We accept reservations only from Swallowtail website.
  • If we have vacancy at the day, talk to our doorman and you can make reservations.
    Check out the board at the entrance whether there are vacancies or not.

  • [ 1st Step ] Reservation
  • 1.Click "仮予約"(means "1st step") button.
  • 2.Please enter your "e-mail address" and "number of people", and click "確認"(means confirm).
  • 3."SWALLOWTAIL" administrative office(webmaster@butlers-cafe.jp) will give you reply e-mail "1st step mail".
  • The reservation will not be confirmed at this moment.Please finish the 2nd step reservation in order to confirm the reservation.

  • [ 2nd Step ] Reservation
  • 1.Please access the URL described in "1st step e-mail".
  • 2.Fill in your "members card number", "name" and "number of people".
  • 3.Thank you! Your reservation is completed.
  • 4."SWALLOWTAIL" administrative office(webmaster@butlers-cafe.jp) will give you reply e-mail "Reservation confirmation e-mail" within 2days.
  • If you do not finish the 2nd step after 24hours, your reservation will be cancelled.And if you make reservation the day before, please finish your reservation by 23:00.

  • Cancellation
  • 1.Please access from the URL described in "Reservation confirmation e-mail".
  • 2.Fill your e-mail address.
  • Your cancellation is finished."SWALLOWTAIL" administrative office(webmaster@butlers-cafe.jp) will give you reply e-mail of the cancellation.

  • ARRIVE LATE
  • Please understand that we cannot extend your staying time because of other reservation.
  • If you arrived 50 minutes behind reservation, we refuse your visit this time and also ask you cancelation fee (¥3,500 at tea time / ¥6,000 at dinner time) each person whatever reasons you may have.

  • About Cancellation Fee
  • We will ask you to pay ¥3,500(tea time) or ¥6,000(dinner time) per person under these conditions, could not cancel by 20:00 the day before your reservation and do not show at the time of the reservation.
  • If you do not pay the cancellation fee within one week, we will refuse your reservation next time.
  • Also, if you arrive less than the number you mentioned at the reservation, we would ask you to pay ¥1,000(tea time) or ¥2,000(dinner time) per person who did not show.