English Guidance
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★"SWALLOWTAIL" 13th Anniversary
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From 3/16 to 3/31, we provide only "Madam Butterfly" all day.
Please note that we cannot take any other orders like afternoon tea, seasonal dessert, snack and gift box.
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Please understand that we cannot arrange any couse for your religion, creed, health or any other reasons because of preperation for meals in this period.
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[Cancelation fee]
We accept cancelation fee in these cases;
• ¥6,900 per person (By bank transfer)
1. Cancel your reservation after 20 o'clock the day before.
2. Not showing up at your reservation without notice us by email.
• We add ¥3,500 per person who lacks from the minimum number of person of the table on your eating bill.
- Reservation
- The reservation is possible from 2 weeks before.
- The reservation is only possible from the "SWALLOWTAIL" homepage, telephone reservation is not acceptable.
- Another way to enter "SWALLOWTAIL" is to wait for cancellation, please wait for cancellation at the front door the day you want to go.
- Children can not enter with the age under 5.
- [ 1st Step ] Reservation
- 1.Click "仮予約"(means "1st step") button.
- 2.Please enter your "e-mail address" and "number of people", and click "確認"(means confirm).
- 3."SWALLOWTAIL" administrative office(webmaster@butlers-cafe.jp) will give you reply e-mail "1st step mail".
- The reservation will not be confirmed at this moment.Please finish the 2nd step reservation in order to confirm the reservation.
- [ 2nd Step ] Reservation
- 1.Please access the URL described in "1st step e-mail".
- 2.Fill in your "members card number", "name" and "number of people".
- 3.Thank you! Your reservation is completed.
- 4."SWALLOWTAIL" administrative office(webmaster@butlers-cafe.jp) will give you reply e-mail "Reservation confirmation e-mail" within 2days.
- If you do not finish the 2nd step after 24hours, your reservation will be cancelled.And if you make reservation the day before, please finish your reservation by 23:00.
- Cancellation
- 1.Please access from the URL described in "Reservation confirmation e-mail".
- 2.Fill your e-mail address.
- Your cancellation is finished."SWALLOWTAIL" administrative office(webmaster@butlers-cafe.jp) will give you reply e-mail of the cancellation.
- ARRIVE LATE
- Please understand that we cannot extend your staying time because of other reservation.
- If you arrived 50 minutes behind reservation, we refuse your visit this time and also ask you ¥2,500 cancelation fee each person whatever reasons you may have.
- About Cancellation Fee
- We will ask you to pay ¥2,500 per person under these conditions, could not cancel by 20:00 the day before your reservation and do not show at the time of the reservation.
- If you do not pay the cancellation fee within one week, we will refuse your reservation next time.
- Also, if you arrive less than the number you mentioned at the reservation, we would adk you to pay ¥1,000 per person who did not show.