SWALLOWTAIL

お屋敷の予定表

Contact

新着情報

ご来館の手引き

メンバーズカード特典

ふるさと納税返礼品

休館日のご案内

アクセス

メディア掲載情報

使用人名簿

執事日誌

次月のお品（2026年8月のメニュー）

次月のお品（2026年9月のメニュー）

ドリンク

アニバーサリー

カップセレクション

ギフトショップ

執事歌劇団

Swallowtail GiftShop Online Store
（通信販売）

Patisserie Swallowtail On line
（通信販売 / 冷凍）

BAR BLUE MOON

Beverage Unit Diary

執事・フットマン・コック・パティシエ 募集中

執事派遣のご依頼に関して

運営情報


English Guidance

  • Reservation

  • For reserved seats through August 9, 2026

    Reservations are open from 10 days before the day.

    For reserved seats on or after August 10, 2026

    Reservations are open from 12days before the day.
  • We accept reservations only from Swallowtail website.
  • If we have vacancy at the day, talk to our doorman and you can make reservations.
    Check out the board at the entrance whether there are vacancies or not.
  • How to Make a Reservation *For reserved seats on or after August 10, 2026

  • 1. Create an Account

    Before making a reservation, please create an account on our website and sign in.

  • 2. Make a Reservation

    Select your preferred date, time, and number of guests, then complete the reservation by entering the required information.

  • 3. Reservation Complete

    Once your reservation has been completed, a confirmation email will be sent automatically to the email address registered with your account.
    If you do not receive the confirmation email, please first check your spam or junk mail folder. If it cannot be found, please contact us through the Inquiry Form.

  • 4. Reservation Confirmation

    “SWALLOWTAIL” administrative office(webmaster@butlers-cafe.jp) will give you reply e-mail “Reservation confirmation e-mail” within 2days.

  • Cancellation *For reserved seats on or after August 10, 2026

  • 1.

    Sign in to our website and access “Upcoming Reservations” from My Page.

  • 2.

    Select the reservation you wish to cancel and complete the cancellation procedure.

  • 3.

    Once your cancellation has been completed, a cancellation confirmation email will be sent automatically to your registered email address.

  • [ 1st Step ] Reservation *For reserved seats through August 9, 2026
  • 1.Click “仮予約”(means “1st step”) button.
  • 2.Please enter your “e-mail address” and “number of people”, and click “確認”(means confirm).
  • 3.”SWALLOWTAIL” administrative office(webmaster@butlers-cafe.jp) will give you reply e-mail “1st step mail”.
  • The reservation will not be confirmed at this moment.Please finish the 2nd step reservation in order to confirm the reservation.
  • [ 2nd Step ] Reservation *For reserved seats through August 9, 2026
  • 1.Please access the URL described in “1st step e-mail”.
  • 2.Fill in your “members card number”, “name” and “number of people”.
  • 3.Thank you! Your reservation is completed.
  • 4.”SWALLOWTAIL” administrative office(webmaster@butlers-cafe.jp) will give you reply e-mail “Reservation confirmation e-mail” within 2days.
  • If you do not finish the 2nd step after 24hours, your reservation will be cancelled.And if you make reservation the day before, please finish your reservation by 23:00.
  • Cancellation Reservation *For reserved seats through August 9, 2026
  • 1.Please access from the URL described in “Reservation confirmation e-mail”.
  • 2.Fill your e-mail address.
  • Your cancellation is finished.”SWALLOWTAIL” administrative office(webmaster@butlers-cafe.jp) will give you reply e-mail of the cancellation.
  • ARRIVE LATE
  • Please understand that we cannot extend your staying time because of other reservation.
  • If you arrived 50 minutes behind reservation, we refuse your visit this time and also ask you cancelation fee (4,000 JPY at tea time / 7,300 JPY at dinner time) each person whatever reasons you may have.
  • About Cancellation Fee
  • We will ask you to pay 4,000 JPY(tea time) or 7,300 JPY(dinner time) per person under these conditions, could not cancel by 20:00 the day before your reservation and do not show at the time of the reservation.
  • If you do not pay the cancellation fee within one week, we will refuse your reservation next time.
  • Also, if you arrive less than the number you mentioned at the reservation, we would ask you to pay 1,500 JPY(tea time) or 2,500 JPY(dinner time) per person who did not show.